 |
|
|
management, training, recruitment & targets |
|
 |
|
|
This telephone skills course makes managing a sales or customer service team much
easier because
Teletutor includes a very detailed section on creating your own staff
training programme. Open the management section of Teletutor and you will find a
wealth of valuable advice and guidance on improving telephone skills and managing
customer contact by phone.
From just one member of staff to a large telesales team Teletutor produces impressive
results to help managers maximise sales and business growth by phone. |
|
|
|
... advice, guidance and support |
|
|
|
The topics covered in the management section will be of interest to every manager,
responsible for improving staff performance, customer service or sales results.
Teletutor provides an 'easy to follow' pathway on how to improve business performance
by phone in every area of your company. |
|
|
|
|
Telephone Sales / Customer Service teams |
|
|
|
|
|
Shown below are the topics covered within the Management Section of Teletutor -
online access requires a separate password - which is included together with
your site password when we confirm your order. |
|
|
|
|
|
How to apply Teletutor.
Who sells on the phone ?
Business growth by phone
Considering Telesales ?
Setting
Targets and Budgets
|
|
Creating a
Budget document
Recruitment - Tips & Guidelines
Performance Analysis
Six ways to train your staff.
Maintaining
Training Logs |
|
|
|
|
|
Teletutor - improving business results by phone |
|
|
|
|
|
 |
|
Click the image on the left to view a 'free'
extract from the Management Section
of Teletutor. |
|
|
|
|
|
|
|
|
|
|
|
Teletutor -
published by McQuillan & Associates |